TERMS & CONDITIONS

01. ABOUT THIS WEBSITE

These Terms and Conditions cover your use of the Alliance Leak Detection website and its online request forms. Alliance Leak Detection is based in Newnan, Georgia. The website provides information about leak detection, private utility locating and related service inquiries.

By using the website, you agree to use it lawfully and in accordance with these terms. If you do not agree, please discontinue use. Rights that cannot lawfully be limited are not limited by these terms.

02. SERVICE REQUESTS AND APPOINTMENTS

Submitting a form, sending an email or viewing a service page is a request for information or service. It does not confirm an appointment, establish a price, authorize work or guarantee that a particular service is available for your property. Scheduling and service details must be confirmed with the team.

Provide accurate contact and property information and submit requests only for yourself or a property or organization you are authorized to represent. A general website form is not continuously monitored for emergencies. Call the team directly for time-sensitive service questions.

03. DETECTION, ACCESS AND SERVICE SCOPE

Leak detection investigates a suspected source of water loss or moisture. The methods, access needs and findings depend on the property, piping, conditions and scope of the investigation. Detection and repair are separate scopes unless the applicable service agreement expressly includes both.

Non-invasive methods can reduce unnecessary exploratory openings, but they do not mean every investigation, locate or repair can be completed without an opening, excavation, pipe access or service interruption. Discuss proposed access and authorization with the team before work proceeds.

Private utility locating covers the agreed lines, structures and work area. Do not assume that an Alliance locate covers every utility or replaces any required public utility notification, marking or excavation-safety process. Confirm the full locating requirements for the proposed work.

04. PRICING, PAYMENTS AND WRITTEN AGREEMENTS

Website descriptions are general service information. Pricing, payment arrangements, cancellation terms, repair scope and any warranty must be confirmed in the estimate, work authorization, invoice or other agreement applicable to the specific service.

If a signed or otherwise valid service agreement addresses a particular job, that agreement controls the job-specific terms if it conflicts with this general website information. These website terms do not create a service warranty, financing offer or promise of a particular result.

05. INSURANCE AND WATER-BILL ADJUSTMENTS

Insurance coverage is determined by the insurer and the terms of the applicable policy. A service request, investigation or report does not guarantee claim approval or reimbursement. Provide the documentation requirements to the team before the service where possible.

Water-bill adjustments are determined by the relevant water provider under its current rules. Website references to utility resources are informational. Confirm deadlines, documentation and eligibility directly with the provider.

06. INFORMATION, PHOTOS AND EXTERNAL LINKS

Descriptions of warning signs and detection methods are general information. A symptom can have more than one cause; website content is not a property inspection or a diagnosis of your situation. Photos and customer experiences show particular circumstances and do not promise the same outcome for every property.

Links to insurers, utilities, reviews, maps or other services are provided for convenience. External sites have their own content, terms and privacy practices. A link does not make Alliance responsible for the operation of that external site.

Website text, images, branding and design may be protected by intellectual property rights. You may view the site and retain reasonable copies for personal service-planning purposes. Reusing content for publication or commercial distribution requires permission from the relevant rights holder.

07. ACCEPTABLE USE AND FORM INFORMATION

Do not use the website to submit spam, false requests, malicious code, unlawful content or information you are not authorized to share. Do not attempt to interfere with website operation, gain unauthorized access or impersonate another person.

Use the contact forms only for information relevant to the service inquiry. Form submissions are handled through FormTorch. Our Privacy Policy describes the website’s handling of personal information. A service inquiry does not by itself enroll you in automated marketing text messages.

08. WEBSITE AVAILABILITY AND LIMITATIONS

We aim to keep website information useful and current, but content may contain errors or become outdated. Website access or third-party form delivery may be interrupted. Call or email if you encounter a submission problem or need to confirm that a request was received.

To the extent permitted by applicable law, the website is provided as available without a guarantee of uninterrupted access or error-free content. Nothing in these terms excludes liability that cannot lawfully be excluded, limits non-waivable consumer protections, or replaces the obligations in a valid agreement for an actual service.

09. UPDATES, APPLICABLE LAW AND CONTACT

We may revise these website terms. The revision date identifies the version posted, and changes apply prospectively to website use as permitted by law. Job-specific terms remain subject to the applicable service agreement.

Georgia law governs these website terms to the extent permitted by applicable law, without overriding mandatory rights that apply in another jurisdiction. If a provision cannot be enforced, the remaining provisions continue to apply to the extent lawful.

Contact Alliance Leak Detection with questions about this website or these terms.